MetaMask Warns Investors of Phishing Attempts; Namecheap Stops Fraud
• MetaMask warned its investors against ongoing phishing attempts.
• Namecheap confirmed on Twitter it was successful in stopping the fraudulent emails.
• It was revealed that an upstream system for emails was being used to send unauthorized emails specifically aimed at MetaMask users.
MetaMask Warns of Phishing Attempts
Crypto wallet provider MetaMask put out a warning to its investors against ongoing phishing attempts by scammers attempting to contact users through Namecheap’s third-party upstream system for emails.
NameCheap Confirms Email Gateway Problem
Namecheap discovered misuse of one of its third-party services that was being used to send some unauthorized emails that were specifically aimed at MetaMask users. The incident was described by Namecheap as an email gateway problem. „We have evidence that the upstream system we use for sending emails is involved in the mailing of unsolicited emails to our clients,“ they informed on Twitter.
MetaMask Reminds Users Not To Share Seed Phrases
MetaMask immediately reminded its million followers that it does not gather Know Your Customer (KYC) information and will never communicate with them via email about account details. The hacker’s phishing emails include a link to a fake MetaMask website that requests a secret recovery phrase to keep customer wallets secure. The wallet provider advised investors to avoid sharing seed phrases because it gives the hacker complete control of the user’s funds.
Services Not Compromised; Investigation Underway
NameCheap also confirmed that its services were not compromised and that no customer data was leaked as a result of the hack, and mail delivery had been restored within two hours from initial notification. However, the main issue of unsolicited email distribution is still being investigated.
Investors Advised To Double-Check Communications
When dealing with MetaMask and Namecheap communications, investors should double-check website links, email addresses, and points of contact before submitting any personal information or seed phrases.